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Atera is a Tel Aviv, Israel-based software company that provides a cloud-based, AI-powered IT management platform integrating remote monitoring, professional services automation, patch management, and helpdesk capabilities. Operating on a business-to-business subscription model that charges per technician rather than per endpoint, the platform serves managed service providers and internal corporate IT departments worldwide. The enterprise has scaled to support over 12,000 customers across 120 countries and maintains a global workforce of approximately 110 employees. Backed by lead institutional investors General Atlantic and K1 Investment Management, the company has raised $102 million in total funding and achieved a $500 million valuation. The firm recently partnered with Microsoft to integrate Azure OpenAI into its systems for automated support tasks, ticketing, and script generation. Atera was originally founded in 2011 by co-founders Gil Pekelman and Oshri Moyal.
Atera has raised $102.0M across 2 funding rounds.
Atera has raised $102.0M in total across 2 funding rounds.
Atera is an Israel-based software development company with 201-500 employees, specializing in an all-in-one, cloud-based IT management platform for Managed Service Providers (MSPs) and IT professionals.[1][2] It builds Autonomous IT tools powered by AI agents like IT Autopilot and AI Copilot, which automate routine tasks, provide real-time diagnostics, and enable proactive issue resolution, cutting up to 40% of IT workloads while consolidating remote monitoring (RMM), helpdesk, ticketing, and professional services automation (PSA).[1][2] Serving over 13,000 customers in 120+ countries—including enterprises like Domino’s, Lush, Sodexo, Fujitec, and Grant Thornton—Atera solves the problem of reactive IT management by shifting teams to proactive, 24/7 support with zero downtime, improving SLAs and efficiency through features like asset tracking, remote maintenance, and AI-driven ticket summaries.[1][2] The platform's growth momentum is evident in its scalable per-tech pricing model, trusted adoption, and enterprise features like HIPAA compliance and 99.9% uptime SLAs.[2]
Atera emerged from Israel as a software innovator focused on simplifying IT through emerging technologies, though specific founder details are not detailed in available sources.[1][3] The idea took shape around creating an all-in-one IT platform that integrates RMM, PSA, and AI automation to address fragmented IT tools, particularly for MSPs overburdened by routine tasks.[2] Early traction built on its patented Autonomous IT platform, powered by self-learning AI agents, gaining momentum with features like real-time monitoring and proactive alerts, leading to widespread adoption by 13K+ global customers and partnerships with major enterprises.[1][2]
Atera stands out in IT management through these key strengths:
Atera rides the AI-driven IT automation trend, capitalizing on the shift from reactive firefighting to predictive, autonomous operations amid rising cyber threats, remote work, and infrastructure complexity.[1][2] Timing is ideal as MSPs face talent shortages and cost pressures—its platform preempts disruptions, boosts SLAs, and scales globally, influencing the ecosystem by empowering 13K+ users to focus on strategic growth rather than tickets.[1][2] Market forces like cloud adoption and AI maturity favor Atera, positioning it as a consolidator in the $100B+ IT management space, much like how tools like ServiceNow evolved but tailored for MSPs with tireless AI agents.
Atera is poised for accelerated expansion by deepening AI capabilities, such as expanding Autopilot/Copilot into full predictive analytics and multi-cloud integrations, amid surging demand for autonomous IT in a zero-trust world.[1][2] Trends like edge computing, stricter compliance (e.g., more HIPAA-like needs), and AI agent proliferation will shape its path, potentially doubling its customer base as MSPs consolidate vendors. Its influence may evolve from niche MSP enabler to enterprise staple, driving the "digital fleet" model that redefines IT efficiency—echoing its core mission to transform reactive teams into proactive powerhouses.
Atera has raised $102.0M across 2 funding rounds. Most recently, it raised $77.0M Series B in July 2021.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jul 1, 2021 | $77M Series B | General Atlantic | Bessemer Venture Partners, First Round Capital, Viola Ventures, Alex Kayyal, K1 Investment Management | Announced |
| Feb 23, 2021 | $25M Venture Round | ROY Liao | — | Announced |
Atera has raised $102.0M in total across 2 funding rounds.
Atera's investors include General Atlantic, Bessemer Venture Partners, First Round Capital, Viola Ventures, Alex Kayyal, K1 Investment Management, Roy Liao.
