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§ Private Profile · Redwood City, CA, USA
Mobile messaging and chat commerce solutions connecting businesses to consumers, enabling digital commerce, payments, and banking in chat.
Based in Redwood City, California, Clickatell provides mobile messaging and chat commerce solutions that connect enterprise businesses to consumers through SMS, chat applications, and proprietary APIs. The company's software infrastructure enables brands to facilitate digital transactions, deliver automated alerts, and process consumer payments directly within existing messaging interfaces without requiring standalone mobile applications or voice calls. Operating profitably since 2003, the communications platform currently serves a global client base of over 10,000 businesses across more than 80 countries, facilitating digital onboarding for hundreds of millions of end users. Clickatell has secured financial backing from institutional investors including Sequoia Capital and Ethos, while its enterprise customer network features prominent corporate institutions such as AT&T, Vodacom, and ABSA. The organization was originally founded in 2000 by co-founders Pieter de Villiers, Casper de Villiers, Danie du Toit, and Patrick Lawson.
Clickatell has raised $109.0M across 3 funding rounds.
Clickatell has raised $109.0M in total across 3 funding rounds.
Clickatell has raised $109.0M across 3 funding rounds. Most recently, it raised $91.0M Series C in February 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Feb 1, 2022 | $91M Series C | — | Grand Ventures, Allen Taylor, Harvest, Kennedy Lewis Investment Management | Announced |
| Feb 1, 2011 | $12M Series B | DAG Ventures, Sequoia Capital | Accel, Bowery Capital, Carbide Ventures, Index Ventures, Sapphire Ventures, TWO Bear Capital, Jason Stomel | Announced |
| Sep 1, 2006 | $6M Series A | — | TWO Bear Capital | Announced |
Clickatell is a global technology company specializing in chat commerce and mobile messaging solutions, including SMS APIs, AI-powered chatbots, and secure payment integrations within messaging platforms. It serves over 10,000 customers worldwide, including major brands in banking, telecom, insurance, retail, and logistics, enabling them to engage, interact, and transact with their customers at scale through channels like SMS and WhatsApp. Clickatell’s platform helps businesses automate customer journeys, improve retention, and facilitate frictionless payments directly in chat, addressing the need for seamless, convenient digital customer experiences[1][2][3].
Founded in 2000, Clickatell emerged from the vision to connect internet businesses with consumers via mobile messaging. The company was an early pioneer in integrating internet and mobile messaging technologies, evolving over more than two decades to become a leader in chat commerce. Headquartered in Redwood City, California, with offices globally, Clickatell has continuously expanded its product offerings to include AI chatbots, omnichannel messaging, and payment solutions, reflecting its commitment to innovation in digital customer engagement[2][3].
Clickatell rides the growing trend of chat commerce, where messaging apps become primary channels for customer interaction, support, and transactions. The timing is critical as consumers increasingly prefer conversational, mobile-first experiences over traditional web or app interfaces. Market forces such as the rise of AI, digital payments, and omnichannel communication amplify Clickatell’s relevance. By enabling businesses to transform messaging into a revenue-generating channel, Clickatell influences the broader ecosystem by accelerating digital transformation and enhancing customer experience standards across industries[1][2][4].
Looking ahead, Clickatell is poised to deepen its leadership in chat commerce by expanding AI capabilities, enhancing payment solutions, and broadening its global footprint. Trends like increased adoption of conversational AI, demand for secure and seamless digital payments, and the shift toward personalized customer journeys will shape its evolution. As businesses seek to reduce friction and improve engagement, Clickatell’s platform is likely to become even more integral to customer communication strategies, potentially influencing how enterprises worldwide approach digital customer interactions[1][3][4].
Clickatell has raised $109.0M in total across 3 funding rounds.
Clickatell's investors include Grand Ventures, Allen Taylor, Harvest, Kennedy Lewis Investment Management, DAG Ventures, Sequoia Capital, Accel, Bowery Capital, Carbide Ventures, Index Ventures, Sapphire Ventures, Two Bear Capital.