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Key people at Conservice The Utility Experts®.
Conservice The Utility Experts® is a River Heights, Utah-based property technology company that provides full-service utility management, submetering, and automated billing solutions for real estate operators. The organization manages complex utility processes for nearly 8 million residential and commercial units across the United States and Canada, generating approximately $422.7 million in annual revenue while maintaining high customer retention rates. Its comprehensive software ecosystem automates expense recovery, resident payments, metering installation, and energy procurement for diverse real estate asset classes, including multifamily, commercial, student, and military housing properties. Supported by a workforce of approximately 2,000 employees, the enterprise reached 5 million service points under management in 2021 and has attracted significant institutional capital from major private equity firms, including TA Associates, Advent International, and TPG. Conservice The Utility Experts® was founded in 2000 by Dave Jenkins.
Key people at Conservice The Utility Experts®.
Conservice The Utility Experts® is the largest utility management and billing company in the United States, providing fully integrated software-enabled solutions for real estate owners, operators, and managers.[1][2][3][4][6] It serves over seven million service locations, handling utility sub-meter installation, resident billing, invoice processing, rate analysis, procurement, ESG solutions, waste management, and benchmarking to reduce operating costs, promote resource conservation, and streamline administrative burdens.[1][3][4][6] The company focuses on multifamily properties, commercial real estate, and various communities, delivering data analytics for energy usage, solar planning, and operational efficiencies while guaranteeing accurate, on-time bill payments through its proprietary platform.[2][3][4][6] With 25 years of experience, Conservice combines utility expertise with technology to recover more revenue than its services cost, earning accolades like EPA ENERGY STAR Partner of the Year.[3][4][6]
Conservice has operated for over 25 years, evolving alongside the property management industry through market shifts and technological changes, starting as a utility billing specialist and growing into a comprehensive proptech ecosystem.[3][6] Founded on deep utilities knowledge—self-described as "America’s top utility nerds"—it built its reputation by addressing real estate's pain points in utility management, sub-metering, and billing for residents.[1][3] Key milestones include expanding to serve seven million locations, achieving EPA ENERGY STAR recognition (Partner of the Year 2023 and Sustained Excellence 2024), and a pivotal 2024 acquisition of Onboard, integrating telecom, bulk internet, and smart home management to enhance resident amenities and operational efficiencies.[4][5] Leadership, including Chief Product and Technology Officer Steve ZoBell and Head of Corporate Development Quentin Smith, drives this focus on specialized expertise and client partnerships.[2][5]
Conservice rides the proptech wave in utility automation and ESG-driven real estate, capitalizing on rising demands for data-informed sustainability amid regulatory pressures and green energy transitions.[2][3][4] Its timing aligns with post-pandemic property management shifts toward integrated tech for net operating income (NOI) growth, resident amenities, and cost control, especially as solar adoption and smart buildings accelerate.[2][5][6] Market forces like escalating utility costs, tenant billback complexities, and ESG reporting mandates favor its scale—serving seven million locations positions it as a neutral, expert partner reducing admin burdens for owners.[1][4][6] By influencing the ecosystem through superior data quality and acquisitions like Onboard, Conservice enables smarter decisions, promotes conservation, and sets benchmarks for utility-tech integration in multifamily and commercial sectors.[3][4][5]
Conservice is poised to dominate utility proptech by expanding its ecosystem with telecom and smart tech, leveraging 25 years of expertise to capture more NOI-driving services amid ESG mandates and resident demands for seamless amenities.[5][6] Trends like AI-enhanced analytics, broader renewables integration, and regulatory pushes for efficiency will amplify its data platform's value, potentially growing beyond seven million locations through strategic acquisitions and partnerships.[2][4][5] Its influence may evolve from billing leader to full-spectrum real estate operations enabler, consistently delivering cost savings that outpace fees—reinforcing its role as real estate's indispensable Utility Experts®.[3][6]
