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Based in Toronto, Canada, Consio provides a voice commerce platform that automates phone-based customer interactions for ecommerce brands. The software combines artificial intelligence voice agents with human workflows to manage inbound calls and execute outbound sales campaigns, integrating directly with storefronts like Shopify. The system primarily targets merchants looking to improve conversion rates on high-ticket items and abandoned checkouts through segmented power dialing and automated call scripts. The company has raised approximately $3 million in total funding, including a $2.5 million seed round led by RTP Global with participation from the SaaStr Fund. Prior to its seed announcement, the enterprise reported increasing its revenue tenfold over a six-month period while generating millions in incremental sales for its merchant users. Consio was founded in 2023 by former Gorgias employees Philippe Roireau and Martin Latrille.
Consio has raised $3.8M across 2 funding rounds.
Consio has raised $3.8M in total across 2 funding rounds.
Consio has raised $3.8M in total across 2 funding rounds.
Consio's investors include 2xN, Alven, Dig Ventures, Lifeline Ventures, RTP Global, Theory Forge Ventures, Alexander Algard, Jason Lemkin.
Consio has raised $3.8M across 2 funding rounds. Most recently, it raised $3.0M Seed in September 2025.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Sep 1, 2025 | $3M Seed | — | 2XN, Alven, DIG Ventures, Lifeline Ventures, RTP Global, Theory Forge Ventures, Alexander Algard | Announced |
| Nov 1, 2024 | $770K Seed | — | RTP Global, Theory Forge Ventures, Jason Lemkin | Announced |
# Consio: High-Level Overview
Consio is a phone sales platform built specifically for ecommerce brands that combines outbound calling tools with AI-powered assistance to drive revenue through voice engagement.[2][3] The platform serves ecommerce teams—particularly those on Shopify—by enabling them to recover abandoned carts, convert high-intent leads, and re-engage customers through personalized phone interactions.[3] Consio solves the fundamental problem that many ecommerce businesses face: phone calls remain a high-conversion channel, but managing outbound campaigns at scale is operationally complex and time-consuming. The company has built native integrations with Shopify and Klaviyo to streamline campaign setup and ROI attribution, making phone sales accessible to lean teams while remaining robust enough for fast-scaling operations.[3]
The platform demonstrates strong growth momentum, with customers reporting significant improvements in conversion metrics and operational efficiency. Consio enables agents to make approximately 40 calls per hour through its power dialer and automated voicemail drops, while AI-generated cue cards and real-time customer data guide contextual conversations.[2] The company operates on usage-based pricing starting at $30 per month, with unlimited agent seats and credit-based expansion, making it accessible across different business scales.[1][3]
# Origin Story
While the search results do not provide detailed founding information, they note that Consio was founded by a seasoned team with a successful track record of building software for ecommerce brands.[2] This background is evident in the platform's deep integration with the ecommerce ecosystem—particularly Shopify—and its focus on solving real operational challenges that direct-to-consumer (D2C) merchants face when scaling phone sales operations.
# Core Differentiators
# Role in the Broader Tech Landscape
Consio operates at the intersection of two significant trends: the resurgence of voice as a high-intent sales channel and the rise of AI-augmented workflows in customer engagement. As ecommerce businesses face increasing pressure to diversify beyond email and SMS marketing, phone calls remain one of the highest-converting touchpoints—yet most platforms lack the infrastructure to scale voice operations efficiently. Consio addresses this gap by making phone sales operationally feasible for mid-market D2C brands.
The timing is particularly relevant as ecommerce companies seek to recover revenue lost to cart abandonment and customer acquisition costs rise across digital channels. By positioning the phone as a native sales channel within the Shopify ecosystem—where millions of merchants operate—Consio taps into a massive addressable market of brands actively seeking new revenue levers. The platform's influence extends beyond individual merchants to shape how ecommerce teams think about omnichannel customer engagement, demonstrating that voice can be as data-driven and scalable as email or SMS when paired with the right technology.
# Quick Take & Future Outlook
Consio is well-positioned to capture significant market share in the ecommerce phone sales space, particularly as AI-assisted selling becomes table stakes for customer engagement platforms. The company's roadmap indicates expansion into AI voice agents that can handle routine inquiries independently and inbound call capabilities, which would transform it from an outbound-focused tool into a comprehensive phone platform.[2] These additions would position Consio to compete directly with broader communication platforms like Aircall and Dialpad while maintaining its ecommerce-specific focus.
The broader trend working in Consio's favor is the recognition that phone conversations drive disproportionately high conversion rates compared to asynchronous channels—a reality that D2C brands are increasingly willing to invest in. As the platform matures and adds AI voice agent capabilities, it could become the default phone infrastructure for Shopify merchants, much as Klaviyo has become the email standard for that ecosystem. The key to sustained growth will be maintaining ease of use and ROI clarity while expanding functionality without adding operational complexity.
