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§ Private Profile · 2111 Wilson Blvd Ste 1150, Arlington, Virginia, 22201, United States
Restaurant commerce platform with POS, mobile ordering, and kitchen management for hospitality venues, supporting diverse ordering and payment channels.
GoTab, an Arlington, Virginia-based restaurant commerce platform, provides point-of-sale systems, mobile ordering, and kitchen management tools for a diverse range of hospitality venues. The platform supports large and mid-sized restaurants, breweries, bars, hotels, food halls, and high-volume locations such as stadiums and arenas, enabling guests to order via servers on tablets, self-service kiosks, or their own mobile devices using QR codes. With 66 employees, GoTab's solutions have reportedly helped customers achieve significant operational improvements, including 35-50% increases in check averages, 25% faster table turns, and 30-50% increased labor efficiency. The company, which recently broadened its positioning to "Entertainment Commerce Platform" to reflect wider applications, lists Tim McLaughlin as co-founder and Rick Malthaner as SVP Partnerships and Sales. GoTab was founded in 2016 by Tim McLaughlin, who started the company after identifying inefficiencies in restaurant technology as a brewery co-owner.
GoTab has raised $30.0M across 3 funding rounds.
GoTab has raised $30.0M in total across 3 funding rounds.
GoTab is a leading hospitality commerce platform that provides contactless ordering, payment, and point-of-sale (POS) solutions to streamline operations for restaurants, breweries, bars, hotels, stadiums, and other venues.[1][2][3][4] It empowers guests to order and pay via QR codes or mobile devices without apps, while operators benefit from integrated tools like kitchen display systems (KDS), online ordering, and payments, processing over $500 million in annual gross merchandise value across 39 U.S. states and Canada.[3][4] Serving full-service, quick-service, delivery, and high-volume environments, GoTab solves pain points like long waits, order errors, and inefficient communication, boosting check averages by up to 30% and enabling lean, profitable operations.[1][4]
GoTab was founded in 2016 by Tim McLaughlin, who drew from his experience opening a restaurant and brewery in 2015, where he identified inefficiencies in service, ordering, and guest communication.[2][4][6] Starting as a simple code on receipts for mobile payments, it evolved in 2018 to include on-premise QR code-based ordering, which gained massive traction during the pandemic as QR familiarity surged.[2][6] Early challenges included industry skepticism toward guest-controlled ordering, but product-market fit emerged after about two years, spurred by overwhelming order volumes that necessitated expansions into full POS, KDS, and operational tools.[9] A pivotal $18 million Series A funding round in 2023, led by Truist Ventures, fueled further scaling.[4]
GoTab rides the wave of contactless, digital-first dining accelerated by the pandemic, capitalizing on ubiquitous QR code adoption and shifts toward hybrid service models in a $1T+ global hospitality market.[2][6] Timing aligns with labor shortages, rising guest expectations for speed and personalization, and growth in off-premise channels like delivery (up 30%+ post-2020), where its agile, cost-effective tools help venues adapt without heavy infrastructure.[3][4][9] It influences the ecosystem by pioneering "invisible" tech—seamless for guests, powerful for ops—enabling breweries, hotels, and stadiums to boost revenue while maintaining service quality, and expanding into golf courses, entertainment, and international markets.[4][5][7]
GoTab's momentum positions it for explosive growth, with 2025 roadmaps emphasizing internationalization, multi-lingual support, custom hardware, and AI-driven inventory to capture global hospitality expansion.[4] Trends like RFID ubiquity, predictive ops, and entertainment commerce will shape its path, potentially doubling GMV as venues prioritize efficiency amid economic pressures. Its influence may evolve from niche innovator to industry standard, empowering more "guest-in-control" experiences—just as QR codes transformed dining, GoTab's platform redefines commerce for lean, profitable hospitality.[2][4][5]
GoTab has raised $30.0M across 3 funding rounds. Most recently, it raised $18.0M Series A in August 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Aug 1, 2023 | $18M Series A | Tarun Mehta | — | Announced |
| Sep 16, 2020 | $6M Venture Round | — | Andy Newcomb, Anthony Bruce, George Krautzel, Greg Cohen, JIM Hirshorn, Jodie Mclean, Jody Mclean, Jonathan Zabusky, Will Graylin | Announced |
| Sep 1, 2020 | $6M Seed | — | Goodwater Capital, MissionOG, Sapphire Ventures, Andy Newcomb, Anthony Bruce, George Krautzel, Greg Cohen, JIM Hirshorn, Jodie Mclean, Jody Mclean, Jonathan Zabusky, Will Graylin | Announced |
GoTab has raised $30.0M in total across 3 funding rounds.
GoTab's investors include Tarun Mehta, Andy Newcomb, Anthony Bruce, George Krautzel, Greg Cohen, Jim Hirshorn, Jodie Mclean, Jody McLean, Jonathan Zabusky, Will Graylin, Goodwater Capital, MissionOG.