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Hilo has raised $137.6M across 7 funding rounds.
Key people at Hilo.
Hilo has raised $137.6M in total across 7 funding rounds.
Hilo, based in San Francisco, California, develops technology products for human-focused health ecosystems, integrating smart mirrors and related digital tools into hospital and health system workflows. These solutions interact with patients and providers to support comprehensive care delivery and engagement, primarily targeting large health organizations and care teams. Operating as a B2B SaaS and hardware company, Hilo generates revenue by licensing its smart-mirror platform and connected software, often as part of broader digital-health or care-coordination programs. While specific funding, valuation, or employee figures are not publicly disclosed, the company has expanded its smart-mirror technology deployment in U.S. health systems through pilot and clinical integration programs since 2022 and was featured in digital-health showcases in 2024. Hilo was founded circa 2017 by Zack Elorfi.
Hilo has raised $137.6M across 7 funding rounds. Most recently, it raised $42.0M Aktiia - Series B in January 2026.
Key people at Hilo.
Hilo (hiloapp.com) is a Toronto-based technology company offering a workplace experience platform for the commercial real estate (CRE) sector. It digitizes tenant experiences in buildings by connecting tenants to their building and neighborhood, providing access to services, amenities, real-time communication with operators, data analytics, AI-driven engagement, and rewards programs.[2][4][5][6] The platform serves building operators, property managers, and tenants, solving problems like fragmented communication, low engagement in hybrid work environments, and inefficient property management by reducing friction, driving utilization, and unlocking data insights.[5][6] With features like integrations for building technologies, hands-on onboarding (launching communities in 30 days), and marketing support, Hilo fosters connected communities and advances ESG initiatives, reporting $5.8 million in revenue and operating with under 25 employees.[4][6]
Inspired by over two decades of CRE experience, Hilo's growth aligns with hybrid work trends, enabling operators to deliver personalized experiences amid distributed teams.[5][6]
Hilo was founded in 2017 in Toronto, Canada, conceived from deep industry insiders' experiences in commercial real estate.[2][5] Key figure David Abrams, with background in promotions, marketing, and communications agencies, evolved his firm to create impactful tenant experiences for major Canadian CRE developers, informing Hilo's platform design.[5] The idea emerged from recognizing the shift to hybrid work, where employees demand efficiency, convenience, and community connection; Hilo was built to reduce friction using technology for real-time communication, alerts, and experiences in buildings.[5][6] Early traction stemmed from firsthand CRE knowledge, positioning Hilo to address tenant-operator disconnects in a post-pandemic world.[5]
Hilo stands out in proptech through its comprehensive, AI-powered platform tailored for CRE engagement:
These elements create "connected communities" that competitors lack in seamless execution.[4][5]
Hilo rides the proptech and hybrid work megatrend, capitalizing on post-pandemic shifts where distributed teams prioritize building amenities, community, and data-driven management.[5][6] Timing is ideal amid CRE's digital transformation, with market forces like rising ESG demands, tenant retention pressures, and AI adoption favoring platforms that boost occupancy and satisfaction.[6] By digitizing experiences and providing actionable analytics, Hilo influences the ecosystem, helping operators compete as "destinations of choice" and enabling smarter decisions in a $20T+ global real estate market.[2][6] It bridges operators and tenants, accelerating innovation in under-digitized CRE compared to residential-focused apps.[4][5]
(Note: Other "Hilo" entities exist, like IT consulting firms [1][7] or hypertension tech [3], but hiloapp.com matches the CRE proptech profile most prominently described as a "technology company.")
Hilo is poised for expansion by deepening AI analytics, ESG integrations, and partnerships in a CRE sector hungry for engagement tools amid hybrid permanence.[6] Trends like AI personalization and data monetization will shape its path, potentially scaling to new markets or acquiring complementary proptech. Its influence may evolve from niche connector to essential CRE infrastructure, empowering operators to thrive in tenant-centric futures—transforming buildings from spaces into vibrant communities, much like its founding vision to reduce friction and build belonging.[5][6]
Hilo has raised $137.6M in total across 7 funding rounds.
Hilo's investors include Christoph Massner, Johannes Fischer, Casa Verde Capital, HV Capital, Molten Ventures, Redalpine Venture Partners, TQ Ventures, Christian Wenger, Dennis Aogo, Mario Götze, Redalpine, 415 Capital.
