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iLobby, based in Toronto, Ontario, Canada, offers a cloud-based facility operations platform for managing visitor access, contractor compliance, and security. The platform is deployed in over 45 countries, supports 30-35 languages, and has processed millions of users, with 117-119 employees and $6.1 million in revenue. In 2021, Insight Partners provided a $100 million strategic investment. Prominent customers include Toronto International Airport, PepsiCo, and Boeing, utilizing its solutions across manufacturing, industrial, and airport sectors. Led by CEO Ariel Mashiyev, iLobby recently rebranded to FacilityOS, expanding from visitor management to broader facility operations and physical identity management. Founded in 2013. Reported scale details include deployed in over 45 countries with platform translated into 30-35 languages Approximately 117-119 employees $6.1 million in revenue Millions of users have passed through doors using iLobby software Received $100 million strategic investment from Insight Partners in 2021.
iLobby has raised $100.0M across 1 funding round.
iLobby has raised $100.0M in total across 1 funding round.
iLobby has raised $100.0M across 1 funding round. Most recently, it raised $100.0M Series A in January 2021.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jan 1, 2021 | $100M Series A | Insight Partners | Pritzker Group | Announced |
iLobby has raised $100.0M in total across 1 funding round.
iLobby's investors include Insight Partners, Pritzker Group.
iLobby, now rebranded as FacilityOS, is a SaaS-based visitor management platform that automates guest registration, check-ins, analytics, and facility processes for high-security enterprises.[1][2][6] Headquartered in Toronto, Canada, it serves corporations, governments, airports, and industries like manufacturing, logistics, aerospace, and construction, solving pain points in security, compliance, and replacing paper-based logs with integrations to access control, CRM, HR, and storage systems.[1][2][3] Notable clients include Netflix, Pepsi, Scotiabank, Toronto Pearson International Airport, Unilever, DHL, and Canada Post, with deployment across 6,000+ sites in 45+ countries and consistent 100% YoY revenue growth since 2013, accelerated by COVID-19 demand.[1][2]
In January 2021, iLobby raised $100 million in its first funding round from Insight Partners to scale go-to-market efforts and expand functionality, positioning it as a leader in the booming visitor management market where 56% of facility managers were investing in such solutions.[1]
Founded in 2013 in North York, Ontario (Toronto area), iLobby emerged to address enterprise needs for secure, automated visitor and facility management in complex, high-security environments like airports, government buildings, and manufacturing sites.[1][2] The idea filled a gap in replacing outdated pen-and-paper methods with SaaS tools for tracking visitors, contractors, and employees while ensuring regulatory compliance and safety.[2]
Early traction built steadily, with the company achieving 100% YoY revenue growth over multiple years and expanding to customers in 45 countries by 2021, when it secured its landmark $100 million Series A from Insight Partners—its first external funding—fueling global scaling amid pandemic-driven demand for contactless solutions.[1][2]
iLobby rides the smart buildings and visitor management wave, driven by post-COVID needs for contactless, automated security amid rising facility investments—56% of managers upgrading per 2020 surveys.[1] Timing aligns with hybrid work, regulatory pressures, and IoT integration in high-security sectors like logistics and aviation, where market forces favor scalable SaaS over paper processes.[1][2]
It influences the ecosystem by setting standards for enterprise-grade tools, enabling safer operations for blue-chip clients and accelerating sector-wide digitization, as seen in its profile among top innovative firms.[1][2]
FacilityOS (formerly iLobby) is poised for continued dominance in visitor management through product expansions funded by its 2021 raise and the SCLogic acquisition, targeting deeper facility orchestration in high-security markets.[1][6] Trends like AI-enhanced analytics, stricter compliance, and smart building proliferation will propel growth, potentially drawing more funding as the sector matures.[1]
Its influence may evolve toward full facility OS leadership, powering secure ecosystems for global enterprises and shaping how organizations manage physical access in a digitized world—echoing its origin as a Toronto innovator disrupting outdated logs.[2][6]
