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§ Private Profile · San Francisco, CA, USA
Pallet is a technology company.
Pallet has raised $63.0M across 4 funding rounds.
Key people at Pallet.
Pallet has raised $63.0M in total across 4 funding rounds.
Pallet offers CoPallet, an artificial intelligence workforce automating high-volume back-office tasks for logistics companies. This AI solution streamlines critical functions like order entry, portal updates, and quoting, directly enhancing supply chain efficiency. Pallet transforms manual workflows into precise, automated processes, reducing operational overhead from the initial quote through to revenue.
Sushanth Raman founded Pallet, driven by an insight into logistics' pervasive inefficiencies. He observed laborious manual data entry involved in processing countless paper work orders by hand, leading to his core realization. This experience highlighted AI's significant potential to resolve administrative bottlenecks, improving the speed and accuracy of global supply chain management.
Pallet’s product serves logistics enterprises seeking to modernize operations and enhance supply chain fluidity. By deploying an AI workforce for repetitive administrative duties, the company enables clients to reallocate human talent to strategic initiatives. Pallet envisions scaling its AI solutions, building the most intelligent and efficient logistics workforce to fundamentally optimize the core processes of global commerce.
Key people at Pallet.
Pallet is a technology company focused on revolutionizing the logistics industry by building AI-powered tools that automate freight operations, streamline shipment processing, and enhance partner communication. Their flagship product integrates Transportation Management System (TMS) and Warehouse Management System (WMS) functionalities, providing end-to-end logistics visibility, control, and optimization. Pallet primarily serves logistics teams handling short- and long-haul shipments, including bulky items like furniture and appliances, aiming to eliminate manual data entry and reduce workflow complexity. The company has demonstrated strong growth momentum, reaching a $3 million annual run rate within 18 months and acquiring around 60 customers, with high daily user engagement[1][2][3][6].
Founded in 2019 by Sushanth Raman and Andrew Spencer, both former engineers at the low-code startup Retool, Pallet emerged from their personal connections to the logistics industry—Raman’s grandfather was in shipping, and Spencer’s father leads engineering at a transportation management company. They identified that much of logistics still relies on outdated legacy systems and manual processes, inspiring them to create a modern, AI-driven operating system for moving physical goods efficiently. Early traction included rapid customer adoption and significant workflow improvements, such as a 70% reduction in order entry tasks for some clients[2][3].
Pallet rides the wave of AI and automation transforming traditional industries, specifically targeting the $11 trillion global logistics sector, which remains heavily dependent on manual processes and spreadsheets. The timing is critical as supply chains face increasing complexity and demand for speed, accuracy, and cost reduction. By introducing AI-powered "contactless orders" and automating paperwork and communication, Pallet is positioned to significantly enhance supply chain productivity and reliability. Their approach aligns with broader trends toward digital transformation and intelligent automation in logistics, influencing how goods move globally and setting new standards for operational efficiency[1][3][4].
Looking ahead, Pallet is poised to expand beyond bulky goods shipments into e-commerce and other logistics segments, leveraging AI to further reduce manual workflows and increase automation. Trends such as AI adoption, supply chain digitization, and demand for real-time visibility will shape their growth trajectory. As Pallet matures, its influence may extend to becoming a foundational logistics operating system, enabling fully autonomous freight operations. This evolution could redefine logistics workflows industry-wide, fulfilling their vision of a smarter, faster, and more prosperous global supply chain[3][4].
Pallet has raised $63.0M across 4 funding rounds. Most recently, it raised $27.0M Series B in May 2025.
Pallet has raised $63.0M in total across 4 funding rounds.
Pallet's investors include General Catalyst, Alumni Ventures, Day One Ventures, Glade Brook Capital Partners, Lux Capital, Salesforce Ventures, Soma Capital, Susa Ventures, TechAviv Founder Partners, Torch Capital, Walden International, Y Combinator.
