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Erica Ruliffson Schultz is the President of Field Operations at Confluent, based in San Francisco, California, where she oversees global sales and customer success teams. She joined the data streaming company in October 2019 and subsequently guided its field operations through a June 2021 initial public offering on the Nasdaq. Previously, she served as Chief Revenue Officer at New Relic, scaling the software company's revenue from roughly $50 million to over $500 million while securing more than half of the Fortune 100 as customers. Her earlier career includes nearly 17 years in sales leadership roles at Oracle and an executive vice president position at LivePerson, following her undergraduate studies at Dartmouth College. Currently serving on the board of directors at Amplitude, her professional focus remains on scaling go-to-market strategies and revenue organizations for high-growth enterprise software companies.
Erica Ruliffson Schultz stands as a distinguished Partner at Operator Collective, a leading venture capital firm renowned for its unique model that unites top operators to invest in and accelerate the next generation of technology companies. In her pivotal role, Erica leverages a profound understanding of operational excellence and market dynamics to identify and champion high-growth startups. Her contributions are instrumental in shaping Operator Collective's investment strategy, particularly in sectors ripe for innovation and disruption.
At Operator Collective, Erica's investment focus spans critical areas within the technology landscape. She is keenly interested in B2B software, including SaaS and enterprise solutions that drive efficiency and transformation for businesses. Her portfolio interests also extend to fintech, where she seeks out companies revolutionizing financial services, and healthcare technology, focusing on solutions that improve patient outcomes and streamline healthcare delivery. A core tenet of Operator Collective's mission, which Erica passionately embodies, is the commitment to investing in diverse founders and fostering an inclusive ecosystem within venture capital. She actively seeks out companies led by underrepresented individuals, believing that diverse perspectives lead to stronger, more innovative businesses.
Erica's impressive career background provides a robust foundation for her role as an investor. Prior to joining Operator Collective, she held significant leadership positions at some of the tech industry's most influential companies. Notably, she served as President of Field Operations at New Relic, where she was responsible for driving global sales and customer success. Before New Relic, Erica was President of Global Sales and Field Operations at DocuSign, playing a crucial role in scaling the company's revenue and market presence during a period of rapid growth. Her extensive experience also includes leadership roles at Oracle, where she honed her expertise in enterprise software sales and strategy. This rich operational history equips Erica with invaluable insights into building, scaling, and leading successful technology organizations, making her an invaluable resource for the founders she supports.
While specific individual investments are often part of Operator Collective's collective portfolio, Erica Ruliffson Schultz has been instrumental in identifying and nurturing promising companies within the firm's diverse holdings. Her guidance helps portfolio companies navigate market challenges, optimize go-to-market strategies, and achieve sustainable growth. Through her strategic insights and deep industry connections, Erica continues to empower founders and contribute significantly to the evolution of the technology ecosystem. Her dedication to fostering innovation and supporting diverse leadership underscores her impact as a leading figure in venture capital.
Erica Ruliffson Schultz is a Partner at Operator Collective, a venture capital firm. She is known for her extensive operational background in tech and her focus on investing in B2B software, fintech, and healthcare companies, with a strong emphasis on supporting diverse founders.
Erica Ruliffson Schultz primarily invests in B2B software, SaaS, enterprise technology, fintech, and healthcare technology companies. She is particularly interested in scalable solutions and companies led by diverse founders.
Erica Ruliffson Schultz works as a Partner at Operator Collective, a venture capital firm based in San Francisco, California.
