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Kira Makagon is a General Partner at Northzone and an active angel investor based in San Francisco, California. She previously served as Chief Innovation Officer at RingCentral, guiding the enterprise software company through its 2013 IPO, and was a co-founder and CTO at Affirm during its expansion to a $12 billion valuation and 2021 public offering. Earlier in her career, she co-founded Octane Software, which was acquired by Epiphany for $3.2 billion in 2000, alongside other technology ventures including Red Aril and NebuAd. Makagon holds a bachelor's degree in computer science and an MBA from the UC Berkeley Haas School of Business, and authored a growth guide for software founders. Her current focus centers on early-stage venture investing and advisory work across the fintech, enterprise software, and cloud communications sectors, recently leading an investment in Unit.
Kira Makagon stands as a pivotal figure in the cloud communications industry, renowned for her role as the Chief Innovation Officer and co-founder of RingCentral. Her visionary leadership has been instrumental in shaping RingCentral's trajectory from a startup to a global powerhouse in unified communications, collaboration, and contact center solutions. Makagon's influence extends across product strategy, technological advancement, and identifying new market opportunities, effectively guiding where RingCentral "invests" its innovation efforts and resources.
As Chief Innovation Officer, Kira Makagon is at the forefront of RingCentral's strategic direction, driving the company's commitment to cutting-edge technology and user-centric solutions. Her responsibilities encompass overseeing product development, engineering, and the integration of emerging technologies such as artificial intelligence (AI), machine learning, and advanced analytics into RingCentral's comprehensive platform. She champions initiatives that enhance productivity, streamline workflows, and foster seamless communication for businesses of all sizes. Makagon's focus areas include expanding RingCentral's capabilities in video conferencing, team messaging, contact center solutions, and open platform integrations, ensuring the company remains a leader in the rapidly evolving digital workplace.
Makagon's distinguished career background is rooted in a deep understanding of technology and product innovation. Prior to co-founding RingCentral, she held significant executive positions at various technology companies, where she honed her expertise in software development, product management, and scaling high-growth ventures. Her entrepreneurial spirit and technical acumen were foundational in the establishment and growth of RingCentral, where she has consistently championed a culture of innovation and customer focus. Her journey reflects a profound commitment to leveraging technology to solve complex business communication challenges.
Under her guidance, RingCentral has made significant strategic "investments" in developing a robust, reliable, and feature-rich cloud communications platform. These include the continuous enhancement of RingCentral MVP (Message, Video, Phone), the expansion of RingCentral Contact Center, and the integration of AI-powered features for improved customer experience and operational efficiency. Her leadership has also been key in fostering strategic partnerships and driving the company's global expansion, solidifying its position as a market leader. Kira Makagon's dedication to innovation ensures that RingCentral not only meets current market demands but also anticipates future trends, providing businesses with the tools they need to thrive in a connected world.
Kira Makagon is the Chief Innovation Officer and co-founder of RingCentral, a global leader in cloud communications. She is renowned for her expertise in product development, engineering, and driving strategic innovation in the tech industry.
As Chief Innovation Officer, Kira Makagon strategically 'invests' RingCentral's resources and focus into cutting-edge technologies like AI, unified communications, collaboration tools, and enterprise software. Her role involves identifying and developing new market opportunities and product advancements.
Kira Makagon works at RingCentral, where she serves as the Chief Innovation Officer. RingCentral is a prominent provider of cloud-based communications and collaboration solutions for businesses worldwide.
