Rich Matsuura

Rich Matsuura is the Vice President of Product at Dispatch, where he heads product management and user experience design teams for an on-demand courier services platform operating across 50 markets. Previously, he spent several years at eBay in multiple leadership capacities, including Director of Global Seller Trust and Feedback, Director of Product Management, and Head of the Shipping Business. During his tenure at eBay, Matsuura oversaw the development of the company's first mobile selling application and implemented initiatives that improved seller satisfaction metrics. As a serial entrepreneur, he co-founded PandaTree, an educational technology platform that he launched in under three months, and Crowdera, a civic crowdfunding venture focused on education and non-profit organizations. His career centers on driving product strategy, user experience design, and operational scaling across e-commerce, educational technology, and on-demand service sectors.